How Neria Transforms Digital Operations?

Neria doesn’t just work for the sake of work. She delivers 5 multidimensional outcomes.

Animuota raudonoji panda su ausinėmis ir oranžiniu kimono, spaudžiantis 100% antspaudą, fone grafikai ir daugybė varnelės ženklų.

Reduces Customer Support Workload

✅ Handles approx. 80% of repetitive text inquiries.
✅ Your team stops drowning in repetitive work.
✅ People can focuses on higher-value tasks.

Raudonoji panda su ausinėmis ir raudona oranžiniu kimano laiko oranžinį skydą, blokuodama violetinį energijos sūkurį.

Saves You from Losing Customers

✅ No more slow replies.
✅ Neria answers every text in seconds.
✅ Your brand always feels responsive and reliable.

Mieganti raudonoji panda su oranžiniu kimano supasi purpuriniame hamake šalia vinilinių įrašų ir kasečių.

Turns Conversations Into Automated Sales Funnel

✅ Captures lead info naturally.
✅ Delivers secret discount codes.
✅ Recommends and compares products.

Executes Operational Tasks

✅ Checks order status.
✅ Verifies real-time warehouse availability.
✅ Completes reservations directly in a chat.

Keeps Customer Satisfaction Exceptionally High

✅ Responds without mood shifts.
✅ Praised by users for instant help.
✅ Prioritizes accuracy and customer needs.

With Neria, You don't Sacrifice Customer Satisfaction.

Neria can replace the work of 3 people and still maintain a high Customer Satisfaction Score.

Reduce Support Costs by

60%

Open24 eliminated the workload of 3 out of 5 support agents

Keep CSAT as high as

87%

Home by NB received 646 positive evaluations out of 746 total evaluated AI interactions

Hear from Parnidia Customers

Who Decided to Optimize Customer Service with Neria

Vitalijus Dubietis, CEO of Verskis.lt, shown from the shoulders up, wearing a light shirt, looking toward the camera with a calm expression

Now around 80% of our customers find answers on their own, quickly and easily, without us needing to reply to emails manually.

Working with this team was an absolute pleasure! The solution integrated seamlessly into our support system and now helps customers get fast and accurate responses.

The team proved to be extremely competent and professional - they delivered everything quickly and communicated clearly throughout the entire process. The results exceeded our expectations. Highly recommended!

Vitalijus Dubietis

Founder & CEO

Read full case study

Zygimantas Seskauskis, Business Analyst at Home by NB, wearing a brown jacket and white shirt, looking toward the camera with a calm expression.

Without Parnidia AI chat, we wouldn't have and didn't have that many conversations.
‍
It's not just about saving time, but also about better customer service, because information is provided quickly and instantly, which is impossible to achieve with a human service agent. I think this is an even bigger advantage than time savings.‍

I would mention the added value for the customer, who can both consult and receive specific product recommendations. A great example is with home fragrances. A person writes their preferred scent, and the AI provides options based on fragrance notes. I haven't seen such a search or filter system that could provide options so accurately. Plus, answers are available 24/7.

Zygimantas Seskauskis

Business Analyst

Read full case study

What stands out the most is their speed and responsiveness-whether it's a new request, a change in direction, or the need for support, their team consistently delivers with efficiency and precision.

Every interaction and output-whether through direct collaboration or via their virtual assistant-reflects a deep understanding of our expectations.

The assistant itself is a clear extension of the company’s values: responsive, smart, and capable of adapting to a wide variety of scenarios.

Sandra Datėnė

Head of Customer Care Unit

Test AI chatbot

Grazina Urboniene, Head of Marketing at Era Esthetic, facing camera with a neutral expression, long blonde hair, wearing a dark blouse.

We’re very happy with the AI assistant on our website eraesthetic.shop.

The assistant doesn’t just answer questions, it also offers helpful recommendations and helps users find the information they need within seconds.

It’s truly an efficient tool that saves time for both our team and our website visitors.It provides our customers with fast, accurate, and convenient support, significantly improving their shopping experience.

Grazina Urboniene

Marketing Director

Test AI chatbot

Which Neria fits Your Company?

3 Editions Available: Neria Support, Neria Sales, Neria Sales Pro

Young animated woman wearing green outfit and headset typing on a computer keyboard with a 'Portal Kit' case by her side.

Neria Support

199€ / month

Customer Service

Portal

Supports 500 conversations

Writes in 1 language

Comes with a Portal

Support within 48 hours

Illustration of a woman wearing a headset sitting at a desk, typing on a keyboard with a sales funnel in the background converting messages into money.

Neria Sales

299€ / month

Customer Service

Portal

Sales

Supports 700 conversations

Writes in 2 languages

Recommends up to 10.000 products

Comes with a Portal

Support within 24 hours

Cartoon woman with headset typing on a computer surrounded by piles of cash and coin bags with a money funnel graphic in the background.

Neria Sales Pro

499€ / month

Customer Service

Portal

Sales

Supports 1.000 conversations

Writes in 5 languages

Recommends up to 10.000 products

Comes with a Portal

Supports Conversational Analytics

Immediate support

Extra Capabilities

For Unlimited Texting Automation

Messenger

Neria answers messages automatically on Messenger

325€ + 49€ / month

Instagram

Neria answers messages automatically on Instagram

325€ + 49€ / month

Neria answers messages automatically on WhatsApp

325€ + 49€ / month

Live Handoff

Neria can transfer chat to a Human

325€ + 99€ / month

300 Extra Conversations

If you need more conversations.

39€ / month

1 Extra Language

If you need more languages.

39€ / month

Unlimited Product Catalog

For product catalog over 10 000 items.

Ask for a Quote

Integration

One-time investment for custom AI agent training, knowledge base creation and full integration service.

Essential

1 495€

Done in 3 weeks

Training on website data

Training on docs

Integration into website

E-commerce

1 995€

Done in 1 month

Training on website data

Training on docs

Training on products catalog

Integration into website

Integration with Order Tracking System

Integration with Warehouse System

Enterprise

Custom

Custom Timeline

Integration with CRM

Integration with Reservation System

Integration with Payment Gateways

Integration with Ticketing System

Integration with Confluence

Other custom integrations

Frequently Asked Questions

Make an Informed Decision

Why should I choose Parnidia's AI Chatbot?

Parnidia launches in just 3-4 weeks with under 2 hours of your time, compared to enterprise platforms (Intercom, Zendesk) that often take 5-13 weeks to implement support workflows and AI features requiring 4-6 weeks of manual training.

We uses semantic search for intent-driven product recommendations, unlike many AI-only vendors that rely on keyword matching. Semantic search ensures the most accurate answers for e-commerce businesses, resulting in an 88.58% customer satisfaction score.

With Day 1 accuracy above 80% and continuous human-in-the-loop QA, Parnidia outperforms typical bots that plateau below 75% resolution.

How fast can I see positive ROI with your AI Chatbot?

On average, it takes 30 days to notice positive ROI. Exact time depends on three key factors: your web traffic, your current customer-service investment, and your industry.

Higher traffic generates more AI-led conversations.
Higher customer service costs translate into greater savings.
From our data, e-commerce businesses achieve ROI fastest.

Read our case studies for a reference point to calculate your ROI.
‍

How much time I and my team has to invest?

Maximum 2 hour for integration phase. No time investment is needed afterwards, unless you wish to proactively monitor conversations with customers and provide feedback for improvements.

What if AI Chatbot doesn’t meet my expectations?

We provide 90-day 100% money-back guarantee. But 100% of our customers haven't used it because they are satisfied with a product.

How do you prevent AI chatbot from giving false answers?

The root cause of AI false answers (hallucinations) is its reliance on unverified internet data. To prevent this, Parnidia AI chatbot is blocked from open-web search.

AI chatbot relies exclusively on a private knowledge base we build from your website data and additional documents. We automatically refresh this data, so every response is grounded in your latest, verified information.

You will also get a quality-assurance service. We monitor conversations, review flagged conversations and fix what has to be fixed to increase the accuracy rate overtime.

How do you protect my customer data?

Parnidia ensures end-to-end protection of your customer data. We're building AI Chatbots on fully compliant platform (Voiceflow) and only integrating with vetted LLM APIs (OpenAI, Anthropic Claude). We enforce rigorous encryption, access controls, and continuous monitoring. Our providers adhere to industry security standards (SOC 2, ISO 27001, GDPR, HIPAA) and subject their systems to independent third-party audits and penetration tests.

Automate 80% of client chats in 60 days with Neria

Why hire a person for answering repetitive questions?

Neria handles these messages instantly, 24/7.

How Neria Transforms Digital Operations?

Neria comes to You with a Portal

Hear from Parnidia Customers

Which Neria fits Your Company?

Extra Capabilities

Integration

Frequently Asked Questions

Automate 80% of client chats in 60 days with Neria

Why hire a person for answering repetitive questions? Neria handles these messages instantly, 24/7.

How Neria Transforms Digital Operations?

Neria comes to You with a Portal

Hear from Parnidia Customers

Which Neria fits Your Company?

Extra Capabilities

Integration

Frequently Asked Questions

Why hire a person for answering repetitive questions?

Neria handles these messages instantly, 24/7.