Customers

Leading Baltic brands run their customer service with Parnidia's AI agents. Read their stories and see the results they measured.

98%
faster course creation
Custom AI Development
SaaS

98% Faster Training Creation: CoFive’s AI Engine

Parnidia built an AI course generator, knowledge test creator and learning assistant into the CoFive platform. Training content creation time dropped by 98% (from 80 hours to under 10 minutes).
<10 min
to generate a full course
3
AI features shipped
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80%
of inquiries handled by AI
AI Chat Agent
SaaS

Verskis: How an AI Chat Agent handles 80% of customer inquiries for a SaaS platform

Lithuanian SaaS platform Verskis now has about 80% of customer inquiries handled by Parnidia’s AI Chat Agent, with 85.73% response accuracy and a 529% ROI.
529%
ROI
85.73%
response accuracy
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587%
ROI
AI Chat Agent
E-commerce

Home by NB: How AI Chat Agent Achieved 587% ROI and Transformed E-commerce Customer Service

Home by NB, the e-commerce store of singer Natalija Bunkė, implemented an AI chat agent that achieved 587% ROI, improved customer service quality, and generated 32 sales in the first month.
88.6%
visitor satisfaction
32
sales in the first month
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Trusted by leading Baltic brands

Ermitažas logo
MDS Terasos logo
O'Learys logo
Via Lietuva logo
Action by Apollo logo
Metida logo
ISM University logo
Sapiegos Clinic logo
Teida logo
CoFive logo
Numai logo
Imperija logo
Open24 logo
Audimas logo
Verskis logo
Crocs logo
Home by NB logo

What our customers say

Verskis.lt

Now about 80% of our customers find answers on their own, quickly and easily, and we no longer spend time replying to emails. The result exceeded our expectations.

Vitalijus Dubietis
Founder & CEO
Apollo Group

The first sale made me really happy. I honestly didn’t expect it to come so fast. After we launched the AI Chat Agent in Klaipėda, our call volume dropped by 17%.

Agnė Vebaraitė
Entertainment Coordinator
Two Wheels Empire

A dedicated team and 10/10 service. The AI assistant takes the first wave of inquiries and helps customers choose products, even though our product is complex and took serious work to build.

Dainora Rinkevičienė
CEO
Dermasurgic

The AI assistant has become an integral part of our work. We value most that it tracks inquiries and analyses questions, so we understand patients’ needs better.

Laura Vikšraitė
CEO
Home by NB

The AI solution was tailored to how we serve customers. It improved the experience on our website and helps us manage the flow of inquiries more efficiently.

Žygimantas Šeškauskis
Business Analyst
Audimas

The chatbot helped us understand our customers’ needs and most common questions. The team suggested solutions that fit us, and every request was delivered quickly. It felt like a real partnership.

Greta Gelumbauskaitė
E-commerce Specialist
GoFarm

You don’t just buy a ready-made solution. You get a team that listens, understands and reacts fast, and adapts the service to your business.

Arnas Grigaliūnas
CEO
Sapiegos clinic

What stands out the most is their speed and responsiveness: whether it’s a new request, a change in direction or the need for support, their team delivers with efficiency and precision.

Sandra Datėnė
Head of Customer Care Unit
Era Esthetic

Our AI assistant gives customers fast, accurate and convenient help and recommends products in seconds. It saves time for both our team and our visitors.

Gražina Urbonienė
Marketing Director
CoFive

Parnidia built AI features into our platform. The team reacts fast and brings its own ideas and insights. True professionals in their field.

Edvinas Sinkevičius
CEO
Pilėnų klinika

We added an AI assistant to our clinic’s website. Everything went smoothly and professionally, and it exceeded our expectations.

Arūnė
Imperija.lt

Working with Parnidia is a real pleasure. They don’t stop at their own tasks: they look for the best solutions, suggest initiatives and always aim for the top result.

Egidijus Safonovas
Commercial Director
Teida

A smooth collaboration on adding an AI assistant to our online store. Problems were solved quickly, and all our needs and comments were taken into account.

Simona Germonienė
Head of E-commerce & Business Systems
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