Migration guide

Switch from tawk.to to Parnidia

Turn live chat into an AI agent that answers 24/7. We move your shortcuts and knowledge base and set everything up.

How the switch works

Our team does the heavy lifting. You review and approve.

01

We review and plan

We audit your current setup, integrations and the questions customers ask most, then agree a migration plan with you.

02

We migrate and set up

We move your knowledge base, flows and saved replies, connect your systems and train the agent on real conversations.

03

You go live, risk-free

Your current tool keeps running until the new agent is tested and approved. After launch, we keep improving it.

Done-for-you migration

We handle the move for you

Our team migrates your knowledge base, flows and integrations and sets up your AI agent. Your current tool keeps running until the new one is live.

Plan my migration