Migration guide

Switch from DigitalGenius to Parnidia

Keep your automations, drop the maintenance. We rebuild your flows as a managed AI agent and run it for you.

Open24 moved its customer support automation from DigitalGenius to Parnidia.

How the switch works

Our team does the heavy lifting. You review and approve.

01

We review and plan

We audit your current setup, integrations and the questions customers ask most, then agree a migration plan with you.

02

We migrate and set up

We move your knowledge base, flows and saved replies, connect your systems and train the agent on real conversations.

03

You go live, risk-free

Your current tool keeps running until the new agent is tested and approved. After launch, we keep improving it.

Done-for-you migration

We handle the move for you

Our team migrates your knowledge base, flows and integrations and sets up your AI agent. Your current tool keeps running until the new one is live.

Plan my migration